LASMAINTENANCE was established in May 1995 as a result of the
inadequate ability of the market conditions to meet with Air Operators'
needs relating Aircraft Line Maintenance, the low technical flexibility
to attend different fleets but also the general existing operator’s
difficulties in having their Maintenance needs assured outside Lisbon
and Oporto.
In December 1995, the company opened the Lisbon station and
in early 1996, started to provide Line Maintenance Services to British
Airways (United Kingdom) and North American Airlines (U.S.A). In 1997
the Oporto delegation was establish to answer clients´ seeking technical
support on the North Region of Portugal. During the following year,
LASMAINTENANCE has expanded its activity by opening New Stations and
Doubling the number of employees. Nowadays. the Company carries out Line
Maintenance activity under EASA PARTE-145, with the Number of Approval
PT.145.007 issued by INAC, the Portuguese Civil Aviation Authority, with
stations in Lisbon, Oporto and Faro stations.
Our Enhancement within Maintenance Business has allowed us to
grow into Major Market Segments, such as: Commercial Aviation and
Corporate Aviation.The Segmentation of our Core Business has improved
our Customer Focus, Technical Excellence, and Dedication leading to
Win-Win Partnerships. We intended to grow into New Business by Extending
our aircraft Capability.
Louro Aeronaves e Serviços, Ltd (LAS) is committed to providing the highest standards of safety, quality and response in all services provided to its customers.
The LAS is committed to the excellence of its services as defined in the principles set out below:
Safety
LAS promotes safety as their primary consideration in all circumstances.
Service Standards
The LAS provides services capable of reaching or exceeding the standards set by its clients and related State Aeronautical, always in strict compliance with the instructions issued by itself.
Commitment to Quality
All employees and processes in LAS are committed to quality and continuous monitoring of compliance of the service, as well as the use of safety nets to prevent deviations from regulatory and contractual requirements.
The principles of human factors are part of this philosophy of Safety and Quality, as well as compliance with regulatory and contractual requirements, adopted quality and safety standards, which are a must for all in LAS.
The audits and compliance monitoring have the cooperation of all employees of the LAS, which in cooperation with the auditors have a transparency attitude to activities carried out daily.
Communication
LAS discloses and systematically sets out its Safety and Quality Policy for the information of its employees, competent authorities, customers and suppliers and partners.
The LAS is actively promoting this policy in a comprehensive and vertically in its organizational structure, encouraging all employees to take the same as yours.
LAS promotes just culture, occurrence reporting and a responsibility of all employees, recognizing the communication errors and / or maintenance incidents as safe behavior, whose communication is encouraged to be reported to the competent entities, TC holders / STC and customers, as soon as detected.
LAS encourages all its employees, customers, TC holders / STC and competent authorities to share information related to safety issues and quality and to cooperate actively in all activities of the Management System.
Continuous improvement
LAS consistently seek to improve their quality through experience, cross-communication, benchmarking, and innovation.
The Safety Culture and LAS Quality provides the necessary framework for conducting management programs as well, want to instill a culture of safety, excellence, innovation and continuous improvement.
LAS implements and maintains control procedures, along with periodic reviews to established objectives.